Returns & Exchanges

At GobekUSA, we want you to be completely satisfied with your home decor and furniture; if you are not, we offer a 30-day window for returns on all eligible items. Please ensure products are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your GobekUSA account or visit our online returns portal with your order number and zip code to start the process.

• 2.
  Pack with Care

  Securely place the item in its original box with all protective padding to prevent damage during transit, as items must arrive in sellable condition.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.